Monday - Friday: 8:00 AM - 4:30 PM Saturday - Sunday: Closed
Monday - Friday: 8:00 AM - 4:30 PM Saturday - Sunday: Closed
Effective Date: May 7, 2026
Power On, LLC, doing business as Power On Generators and Power On USA (“Power On,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, request information, schedule service, request an estimate, communicate with us, or use our services.
This Privacy Policy applies to information collected through our website, online forms, phone calls, text messages, email communications, service requests, estimate requests, and other interactions with Power On.
Power On does not sell, rent, trade, or share customer text messaging opt-in information, including mobile phone numbers, opt-in records, consent records, or SMS consent details, with affiliates or third parties for marketing, promotional, or lead generation purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors or service providers only when necessary to support services we provide, such as customer service, appointment scheduling, communication delivery, payment processing, or business operations.
All other use case categories exclude text messaging originator opt-in data and consent. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text messaging services as necessary to deliver messages that you have consented to receive.
We may collect personal information, non-personal information, and communication-related information from you.
We may collect information such as:
We may collect information related to your generator, home, business, project, or service request, including:
When you visit our website, we may automatically collect certain information, including:
We may use the information we collect to:
By providing your mobile phone number and opting in to receive text messages from Power On, you agree to receive text messages related to our services. These may include appointment confirmations, appointment reminders, scheduling updates, rescheduling notices, service updates, customer support messages, estimate follow-ups, review requests, and promotional or marketing messages when you have provided consent to receive such messages.
You will only receive SMS/text messages from us when you have provided consent. Consent may be collected through website forms, scheduling forms, estimate request forms, written forms, verbal confirmation, or other approved opt-in methods.
When collected through an online form, SMS consent will be requested through clear opt-in language and, where applicable, a dedicated checkbox or similar consent mechanism. Consent to receive marketing or promotional text messages is not a condition of purchase.
We maintain records of SMS opt-in actions, including available details such as timestamps, phone numbers, consent language, source forms, and communication preferences.
Messages may include:
Message frequency varies based on your interactions with Power On, your appointment schedule, your service needs, and whether you have opted in to receive promotional messages.
Message and data rates may apply. Please contact your wireless carrier for details about your text messaging or data plan.
You may opt out of SMS/text messages at any time by replying STOP to any text message from us. After you send STOP, we will send a final confirmation message to confirm that you have been unsubscribed. After that, you will no longer receive SMS/text messages from us unless you opt in again.
We will honor opt-out requests as required by applicable law and carrier guidelines. You may also contact us directly to update your communication preferences.
If you need assistance with our text messaging program, reply HELP to any text message from us, call us at 850-422-2232, or email us at annie@poweronusa.com.
Wireless carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors or service providers in support of services, such as customer service, appointment scheduling, communication delivery, and business operations, is permitted. All other use case categories exclude text messaging originator opt-in data and consent. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text messaging services as necessary to deliver messages that you have consented to receive.
We do not sell, rent, or trade your personal information. We may share limited information only as necessary for the purposes described in this Privacy Policy.
We may share information with trusted service providers that help us operate our business, provide services, or communicate with customers. These may include providers that assist with:
These service providers are authorized to use information only as necessary to provide services to Power On and are expected to protect the information they process.
All the above categories exclude text messaging originator opt-in data and consent. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text messaging services as necessary to deliver messages that you have consented to receive.
We may disclose information if required to do so by law, subpoena, court order, legal process, law enforcement request, or government request. We may also disclose information when we believe it is necessary to protect our rights, property, customers, employees, business operations, or the safety of others.
If Power On is involved in a merger, acquisition, sale of assets, financing, reorganization, or similar business transaction, information may be transferred as part of that transaction. Any such transfer remains subject to applicable privacy protections.
Text messaging originator opt-in data and consent will not be sold, rented, traded, or shared with third parties or affiliates for marketing or promotional purposes.
We may use cookies, pixels, analytics tools, and similar technologies to improve our website, understand visitor behavior, measure marketing performance, and provide a better user experience.
These technologies may help us:
You can control cookies through your browser settings. Disabling cookies may limit the functionality of certain parts of our website.
We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. These safeguards may include access controls, secure systems, employee training, and procedures designed to protect customer information.
However, no method of transmission over the Internet, mobile networks, or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
You may contact us to request that we update, correct, or delete certain personal information, subject to legal, operational, and recordkeeping requirements.
You may also:
To exercise privacy choices, contact us at annie@poweronusa.com or call 850-422-2232.
Our website may contain links to third-party websites, tools, financing providers, manufacturer resources, social media platforms, or other external services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing information to them.
Our website and services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
We may update this Privacy Policy from time to time. The latest version will be posted on our website with the updated effective date. Your continued use of our website or services after changes are posted means you acknowledge the updated Privacy Policy.
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Power On, LLC
1295 Commerce Blvd
Midway, FL 32343
Phone: 850-422-2232
Email: annie@poweronusa.com
Website: poweronusa.com
